This privacy notice explains how Dacorum Borough Council (the Data Controller) will use any personal information we collect about you when you use our services.
https://www.dacorum.gov.uk/ has been developed to provide you with a convenient and secure online service. Dacorum Borough Council is committed to the online privacy of all of its users.
This privacy statement applies solely to information on this website.
View our other privacy notices.
It has been written to give you a clear explanation of our data processing practices to safeguard you and your personal information.
The use of the term “partners” denotes businesses and other authorities who work closely with Dacorum Borough Council to provide a service to the public.
If you have any questions or concerns relating to this policy and the General Data Protection Regulations (GDPR), please contact us using one of the methods listed at the bottom of this page.
By using this website you are accepting the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use the Dacorum Borough Council website.
Notification of changes
Dacorum Borough Council is the sole owner of the information on this site. We will not sell, share or rent any information on the website to third parties in any way, unless:
- it is stated on the web page at the point of collecting information from you, or
- it is outlined in this policy statement, or
- it is required by law.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address or phone number. You may, however, visit our site anonymously.
We automatically receive and record information on server logs from your browser. Dacorum Borough Council only monitors the IP (Internet Protocol) addresses of visitors to collect statistical data about usage patterns on our website. This information does not relate to any personal detail of an individual so all visitors to our site remain anonymous.
Users have several opportunities to provide online views and comments about the website, Dacorum Borough Council, and its services from our website. The information provided by users via this service will be acted upon according to the content of the communication. Dacorum Borough Council may contact users in order to reply to the issues raised.
Dacorum Borough Council will retain all communications received in order to produce statistical analysis reports on the comments received. All personal information collected on the website will be used for the purpose of delivering the service for which the information was supplied.
How long will we keep this information?
We will destroy this personal information in accordance with our Retention Policy (PDF 1MB). To determine how long we should keep information, we consider what the legislation states and what is good practice. This means we will securely destroy the information once we no longer need it.
If you’d like to know the specific period of time that relates to your personal information, please email firstname.lastname@example.org.
Correcting and updating personal information
If you need to change or modify information that you have previously provided, you can do so by contacting the Council by email or by post.
Changes to our Data Protection Policy
We have a General Data Protection Regulation (GDPR) Policy (PDF 235KB). For more details on GDPR, please see our personal information page.
We review this policy on an annual basis, or before if there are legislative requirements to do so.
Data Protection Officer
Our Data Protection Officer, for the purposes of Articles 37 to 39 of the General Data Protection Regulation, is the Information Security Team Leader (Legal Governance). You can contact them by emailing email@example.com or calling 01442 228538.
A cookie is a means for your web page browser to hold a small amount of information either in memory or on your hard disk, for use during your website visit. It is important to stress that cookies do not damage your computer, since they cannot look into your computer and find out information about you or read any personal material kept on your hard drive.
There are two types of cookies – session and persistent cookies. Session cookies disappear after you close your browser, whereas persistent cookies are stored for a length of time on your hard disk after which they “expire” automatically.
Any Dacorum Borough Council cookies that are used or that remain on your PC do not contain any record of the information you may enter, nor any other personal information, and are only used so that interactive sessions function correctly. No other website can read the id we store in our cookies and we do not read any information from other websites.
If you would like more information about what cookies can do, and how you can manage or refuse them, we recommend visiting the All About Cookies website.
These web pages are produced by the Interactive Advertising Bureau (IAB), who develop standards and guidelines to support online business processes.
For more information please read our Cookies Policy.
Access to all our user information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
The servers on which we store personally identifiable information are kept in a secure environment, which is continually monitored and tested.
Please contact us if you have any questions about our GDPR, or concerns about how we handle your information. Email firstname.lastname@example.org or write to us at: Legal Governance Department, Dacorum Borough Council, The Forum, Marlowes, Hemel Hempstead HP1 1DN.
*This privacy notice was last updated on 20 April 2018.